Client Overview
Second Mile Painting was successful in driving website traffic via Google Ads but struggled with transforming these visits into tangible leads and customers.
Requirements
- An engaging, non-linear chatbot to boost conversion rates.
- A system for the chatbot to access custom knowledge about services and pricing.
- Automated porting of leads to their CRM and initiation of follow-up emails.
The Sideclick Solution
Sideclick implemented a dynamic, interactive chatbot powered by Second Mile Painting’s custom knowledge base, ensuring real-time, relevant responses to visitor queries. We integrated an automatic process to port leads to the CRM and launch personalized follow-up emails.
Results
Sideclick’s solution boosted visitor engagement and conversion rates, improved customer interactions, and ensured no lead was left behind. Second Mile Painting’s website transformed from a static platform to a dynamic, interactive customer engagement tool.
